a44s Privacy Policy

Section 1

Scope of Data Collection

a44s may collect various types of information from you for different purposes. The following types of information are typically collected:

1.1 Registration and Identity Information

• Full name and date of birth (for age verification — only users aged 21 and above may use the service)
• Username and password
• Valid identification details (national ID card, passport, or driving licence)
• Mobile number and email address
• Residential address

1.2 Financial Information

• bKash, Nagad, or Rocket account numbers
• Bank account details (where applicable)
• Transaction history and amounts
• Deposit and withdrawal information

1.3 Technical and Usage Information

• IP address and device identifiers
• Browser and operating system type
• Website visit times and page navigation data
• Information collected through cookies and similar technologies
• Gaming patterns and history

1.4 Communication Information

• Records of your conversations with us via live chat, email, or other channels
• Issue reports and complaint details
• Your consent or objection to promotional communications

Section 2

Purpose of Data Collection

a44s collects and uses your personal information only for legitimate and specific purposes. The main reasons for using your data are set out in detail below:

2.1 Account Management and Identity Verification

We use your identity information to create, manage, and secure your account. Age verification is a mandatory obligation on our part — users under 21 years of age may not open an account or use services on a44s.

2.2 Transaction Processing

Financial information is used to correctly process your deposit and withdrawal requests via bKash, Nagad, Rocket, and bank transfer, and to ensure the security of transactions.

2.3 Customer Support

Our support team uses your account and contact information to resolve your questions or complaints quickly and effectively. We provide support 24/7 via live chat and email.

2.4 Fraud Prevention and Security

We analyse technical and financial data to detect and prevent unauthorised access, money laundering, and other fraudulent activities. This is essential for the protection of your account.

2.5 Responsible Gaming

By monitoring your gaming patterns, we can identify potentially problematic behaviour and offer support where needed. For more details on this, please read our Responsible Gaming page.

2.6 Platform Improvement

We analyse overall usage data to improve the user experience, add new features, and resolve technical issues.

Section 3

Data Sharing and Third Parties

a44s never sells your personal information under any circumstances. However, information may be shared with selected third parties in specific situations:

3.1 Payment Providers

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and approved banking partners. These organisations are governed by their own privacy policies.

3.2 Technology and Software Providers

Game software providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, and others may receive the minimum information necessary to provide gaming services.

3.3 Legal Obligations

Information may be provided in response to lawful requests from courts, investigative agencies, or other government authorities in accordance with applicable law.

3.4 Anti-Fraud Organisations

Relevant information may be shared with specialist organisations engaged in anti-money laundering and fraud prevention.

Section 4

Data Protection Technologies and Methods

a44s uses industry-standard technologies and methods to protect your data:

4.1 Encryption Technology

Every transfer of data between your browser and our servers is secured through SSL (Secure Sockets Layer) encryption. This prevents any third party from intercepting or reading your information.

4.2 Secure Server Environment

Our servers operate in a controlled environment and use firewalls, antivirus software, and other security measures to prevent unauthorised access.

4.3 Access Controls

Among a44s staff, only those directly involved in providing services are permitted to view a defined set of information. All staff are required to work under strict confidentiality agreements.

4.4 Regular Security Reviews

Our security team regularly tests the system for vulnerabilities and applies necessary updates to keep your information protected at all times.

Section 5

Cookies and Tracking Technologies

The a44s website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. They are used to maintain your login state, verify security, and manage sessions.

5.2 Functional Cookies

These cookies store your language preferences, gaming settings, and other personalisation information so that you do not have to reset them every time you log in.

5.3 Analytical Cookies

Overall usage data is collected to understand which parts of our platform are used most. This information is not linked to any individual.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the website.

Section 6

Data Retention Period

a44s retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• The duration for which your account remains active
• Time required to meet legal obligations and resolve disputes
• Financial transaction records retained for a specified period in accordance with applicable law
• Certain information retained for fraud prevention purposes even after an account is closed

After the specified period, your information is securely deleted or irreversibly anonymised.

Section 7

Your Rights and Options

You have the following rights regarding your personal information:

7.1 Right to Access

You may request from a44s at any time to find out what information we hold about you.

7.2 Right to Rectification

If there are any errors or inaccuracies in the information we hold about you, you may request that it be corrected. Most information can also be updated through your account settings.

7.3 Right to Request Deletion

In certain circumstances (such as after closing your account) you may request that your information be deleted. However, due to legal obligations, some information must be retained for a specified period.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages from a44s, you can contact our support team at any time to stop them.

7.5 Right to Object to Data Processing

In certain cases you may object to the processing of your information. In such cases, we will evaluate your request and endeavour to respond within a maximum of 30 days.

Section 8

Protection of Minors

a44s strictly follows an age verification policy. This platform is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

If it comes to our attention that a minor has created an account, we will immediately delete that account and the associated information. If you believe a minor is using this platform, please contact us.

Section 9

Policy Changes

a44s reserves the right to update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

• A notice will be published on the website
• A message will be sent to your registered email address
• You will be informed of the updated policy at the time of login

Continued use of the platform after any changes will be taken to mean that you have accepted the new policy. We therefore ask that you review this page regularly.

Section 10

Other Provisions

10.1 Severability

If any provision of this Policy is found to be legally unenforceable, the remaining provisions will continue in full force and effect.

10.2 Entire Agreement

This Privacy Policy, the Terms and Conditions, and the Responsible Gaming policy, together with all other policies of a44s, form the complete legal framework governing our relationship with you.

10.3 Third-Party Websites

If the a44s website contains links to any third-party websites, we are not responsible for the privacy policies of those websites. You are advised to read their privacy policies before visiting other websites.